Campus Cycles Policies
100% Satisfaction Guarantee
Parts, Accessories and Clothing With Receipt:
Campus Cycles will gladly refund or exchange your purchase within 30 days if you have a copy of your receipt. Parts can't have been used or mounted and must be in the original package. Purchases made with credit/debit cards will be refunded to the original card. Large cash purchases may be refunded by check at the discretion of management. After 30 days with a receipt you will receive STORE CREDIT only.
Parts, Accessories and Clothing Without Receipt:
If the product has a "Campus Cycles" sticker on it, store credit may be issued.
Bicycles - No Refund:
We pride ourselves in fitting and getting the correct bicycle for your use. If after a couple of times riding your bicycle (within a 30 day period) you feel you need a different size or type of bicycle we will happily exchange it for a different size or model, less the cost of any modifications we made for you.
If you are unable to complete the terms of our layaway plan you will be charged 15% of the price of the merchandise as a restocking fee. The remaining balance will be given in store credit.
At Campus Cycles we never make your e-mail address available to other companies or organizations. We only collect your e-mail address when you provide it voluntarily. If you supply Campus Cycles with your e-mail address, you may receive periodic messages from us with information on new products, services or upcoming events. If you later decide you no longer wish to receive such messages, you may let us know by changing your account profile from our website or by sending an e-mail, calling or writing us. Be sure to include your complete name and address to help us locate and remove any records we have on file.
Campus Cycles will never make your postal address available to other companies or organizations. If you supply Campus Cycles with your postal address, you may receive periodic mailings from us with information on new products, services or upcoming events. If you later decide you no longer wish to receive such mailings, you may let us know by changing your account profile from our website or by sending an e-mail, calling or writing us. Be sure to include your complete name and address to help us locate and remove any records we have on file.
Thank you for reviewing our policies regarding any personal information you may choose to provide at our website. We take your privacy very seriously and carefully protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide. We do not share your information with anyone else unless you've approved of such sharing in advance.
What Information We Collect
The following types of information may be collected at this website (if you volunteer it):
- your email address
- your first and last name
- your street address, city, state and ZIP Code
- pertinent information specific to an event or activity (where relevant)
Third-Party Service Providers
We sometimes use other companies to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.
More About Email and Postal Addresses
If you supply us with your email and/or postal addresses, and do not specify otherwise, you may receive periodic messages from us with information on new products, services or upcoming events.
If, later, you decide you no longer wish to receive such messages, you may let us know by sending an e-mail, calling or writing us. To ensure we correctly identify you (many names are similar), please be sure to include your complete name and address and all email addresses that may be associated with your record. This helps us accurately locate your information in our file. Such information will only be used to comply with your request.
If you would like to see your contact information we have on file, please stop in or let us know to what address you'd like us to send a copy.
Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting us online. We appreciate the opportunity to serve you.