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COVID-19 Resources

Solutions for a Challenging Time

Bikes are essential - for transportation, for stress relief, and for staying active and healthy. We have the gear that you need to ride responsibly, including helmets and visibility equipment, and we have ship to home and curbside pick up options to help you shop safely. Shop online and contact us with any questions about our products or our policies.

Online Shopping Delivery Options

Curbside Pickup

Curbside Pickup

We’ll arrange a time to provide contactless pickup of your order.

Ship To Home

Ship To Home

Most items can be delivered directly to your home. Some items are not shippable due to dealer restrictions.

Frequently Asked Questions

General Store Information

Q: What are your current business hours?

A: Mon, Tue, Thur, Fri 12:00 PM- 6:00 PM
    SAT 10:00 AM - 5:00 PM
    SUN 12:00 PM - 5:00 PM
    CLOSED on Wednesdays

Q: Do you currently offer repair services?

A: Yes. We know that bike repairs and maintenance are still valuable services. Contact us to make your service appointment today.

Q: Can I return a bike or cycling gear if it's not right for me?

A: Yes. Your satisfaction is our priority. Please see our store policies for detailed information.

In Person Shopping Information

Q: I'd prefer to shop in person. What do I need to know?

A: In response to the continuing developments of the current health crisis, Campus Cycles will be making several modifications to the way we do business.

Masks are REQUIRED for entry and must remain on at all times while in our shop. This directive is per the Colorado Department of Public Health, and there will be no exceptions.

Although we are open, our front door will be locked, and we will be letting people enter and exit as we have staff to accommodate you. We reserve the right to deny entrance to any individual who appears symptomatic.

We are currently limiting our service customers to one at a time, and providing a pop-up tent and seating (appropriately spaced for social distancing) outside for those that need to wait until we can allow you to enter. (In inclement weather, we will collect your cell number and call you when we are ready for you so you can wait in your warm car.)

For the sale of bicycles and accessories we are currently operating on a first come, first served basis.

Placing an Online Order

Q: How do I find the right bike?

A: We're here to help. You can shop bikes online, and contact us with any questions on sizing, bike models, availability, or anything else on your mind. We can make buying a new bike fun and easy, even over the phone!

Q: How do I pick the right accessories for the bike I’m ordering?

A: While shopping for a bike online, you can also explore our selection of apparel and accessories. Give us a call if you have any questions. Common accessories with a new bike include a water bottle and cage, kickstand, helmet, lights, bags, and phone holders.

Q: Will my bike come assembled?

A: Yes. Every bike purchased from our business is professionally assembled by a trained bicycle mechanic and undergoes a comprehensive safety check before delivery.

Q: When will my bicycle be ready for pick up?

A: Most bike can be professionally assembled and ready for pick up in a day or two if the product is in stock locally. If your new bike needs to first be delivered to us from a supplier, it could require an additional 2-5 days. A member of our team will be in touch after you place your order, or we are available for a personal consultation before you purchase if timeliness is a top priority for you. Once you've purchased a bike online, we'll contact you as soon as it is ready for pickup.

Q: How do I know what size product to purchase?

A: Whenever possible, products on our website have sizing information available. We are actively adding more self-serve tools to our website to help you further - especially for bicycles. We encourage you to contact so we can offer you personalized assistance finding the right size.

Q: What happens if I order the wrong size?

A: Most products we sell come with a 30 day satisfaction guarantee. Please order with confidence and we will do our best to resolve any sizing issues you may encounter. 

Q: Are pricing and availability accurate on your website?

A: Our website is connected directly to our store inventory, along with inventory from our most trusted suppliers. With rare exceptions, if you see that an item is in stock on our website, then it is available to order. However, due to increased demand, many bikes are selling quickly and may be unavailable when an order is processed. We will contact you after you make your purchase if we encounter any issues.

Employee Safety Information

Q: How are you keeping your employees safe?

A: The safety of our employees as well as our customers is our top priority. We’ve undertaken the following safety protocols in accordance with CDC recommendations to keep our team and visitors safe. The protocols include:

  • Vigilant and frequent cleaning and disinfecting standards beyond CDC recommendations
  • Utilizing provided face masks and gloves
  • Frequent hand washing
  • Extended social distancing
  • Thoroughly disinfecting every product and package before curbside pickup or local home delivery
  • Team members who are symptomatic or have had probably exposure to someone who is sick are asked to stay home